Privacy Policy

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Privacy Policy

Last updated: April 23, 2025

1. Introduction

PTL Technologies (“PTL”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website, use our services, or interact with us.

2. Information We Collect

  • Personal Data: Name, email address, phone number, company name, billing info when you register or purchase.
  • Technical Data: IP address, browser type & version, time zone, cookies and usage data.
  • Sensor & Environmental Data: Collected via IoT devices you deploy and send to our platform.
  • Support & Feedback Data: Records of your communications with our support team.

3. How We Use Your Information

  • To provide, maintain and improve our services and dashboard features.
  • To process transactions, send invoices and manage your subscription.
  • To communicate with you about updates, security alerts and support.
  • To personalize your experience and display relevant content.
  • To monitor and analyze usage trends, diagnose technical issues and improve performance.

4. Cookies & Tracking

We use cookies, web beacons and similar technologies to enhance site functionality, remember your preferences and analyze traffic. You can set your browser to refuse cookies, but this may limit features of our site.

5. Data Sharing & Disclosure

  • Service Providers: We may share data with AWS, analytics providers, payment processors under confidentiality agreements.
  • Legal Requirements: When required by law or to protect rights, we may disclose information to comply with legal process.
  • Business Transfers: In case of merger, acquisition or asset sale, your data may be transferred with notice.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined here, comply with legal obligations, resolve disputes and enforce our agreements.

7. Your Rights

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct inaccurate or incomplete data.
  • Deletion: You may request deletion of your data, subject to legal obligations.
  • Opt-out: You can unsubscribe from marketing emails at any time.

8. Security

We implement AES-256 encryption in transit and at rest, firewalls, access controls and regular audits to protect your data. However, no system is 100% secure; use caution and notify us of any suspected breach.

9. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently done so, please contact us to have it removed.

10. International Transfers

Your data may be processed in countries outside your residence, including the U.S., under appropriate safeguards such as standard contractual clauses.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised date at the top and, if changes are significant, provide prominent notice.

12. Contact Us

If you have questions or requests regarding this policy, please contact:

PTL Technologies
Email: privacy@ptltech.com
Address: 1234 Data Drive, Analytics City, Country