Terms And Conditions

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Terms & Conditions

Welcome to PTL Technologies! These Terms & Conditions (“Agreement”) govern your use of our website and services.

1. Acceptance of Terms

By accessing or using our website, dashboards, applications or APIs, you agree to be bound by this Agreement and our Privacy Policy. If you do not agree, please do not use our services.

2. Definitions

“Client/User” means you, the individual or entity accessing our services. “PTL,” “We” or “Us” refers to PTL Technologies and its affiliates. “Services” include data acquisition, connectivity, analytics, reports, cloud integration and add-on modules.

3. Use of Services

  • You may use our dashboards, APIs and mobile apps solely to monitor and analyze environmental data you are authorized to collect.
  • You agree not to reverse-engineer, scrape, redistribute or commercially exploit any portion of our Services.
  • You are responsible for maintaining the confidentiality of your account credentials.

4. Data Accuracy & Liability

While we strive for accurate, real-time data, PTL does not warrant that data will be error-free or uninterrupted. Under no circumstances shall PTL be liable for any indirect, incidental or consequential damages arising from data delays, omissions or transmission errors.

5. Intellectual Property

  • All software, code, documentation and content provided by PTL are the exclusive property of PTL Technologies or its licensors.
  • You may access and view our interfaces for your own internal use but may not copy, modify or create derivative works.

6. Fees & Payment

Use of paid modules—Predictive Analytics, SCADA/PLC Integration, Mobile App & Alerts, etc.—is subject to the terms of your purchase order or subscription agreement. All fees are non-refundable.

7. Subscription & Termination

Your subscription begins on the effective date and continues until cancelled. You may cancel at any time; termination takes effect at the end of your billing cycle. PTL reserves the right to suspend or terminate services for breach of this Agreement.

8. Confidentiality

“Confidential Information” includes non-public technical or business information exchanged during our relationship. Both parties agree to use such information only to perform obligations under this Agreement and to protect it with the same care as their own confidential data.

9. Cookies & Tracking

We use cookies and similar technologies to enhance site functionality, analytics and security. By using our site, you consent to our cookie practices as described in our Privacy Policy.

10. Links to Third-Party Sites

Our site may contain links to external sites. PTL does not endorse and is not responsible for their content, privacy or practices.

11. Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PTL PROVIDES SERVICES “AS IS” AND DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Limitation of Liability

IN NO EVENT SHALL PTL’S AGGREGATE LIABILITY EXCEED THE FEES PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM. PTL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES.

13. Indemnification

You agree to defend, indemnify and hold PTL and its officers harmless from any claim arising out of your use of the Services or breach of this Agreement.

14. Governing Law & Dispute Resolution

This Agreement is governed by the laws of [Your Jurisdiction]. Any disputes will be resolved via binding arbitration in [City, State], except for injunctive relief seeking protection of intellectual property.

15. Changes to Terms

We may update these Terms & Conditions from time to time. We will notify you by posting the revised version on our site and updating the “Last Updated” date. Continued use after changes constitutes acceptance.

Last Updated: April 1, 2025